Presbyterian | Your Story | Turquoise Care | Fall 2024

10 Get the myPRES app Presbyterian Health Plan has a myPRES app. You can access myPRES on the go and view important items like your ID card during your provider visits. The myPRES app is a great way to stay connected to your resources and access all the information regarding your health. Your account also includes: •Easier access to your healthcare team, including your primary care provider •Simpler ways to schedule appointments using Get Care •Streamlined access to Turquoise Care Rewards • The ability to set your communications preferences, such as print or electronic delivery and English or Spanish language In addition, your Health and Wellness Resources are all at your fingertips. This includes transportation, PHP Video Visits, and ValueAdded Services. We hope that you find the myPRES platform helpful in managing your care. To get the full benefit of myPRES, download the app on your mobile device. Visit www.phs.org/myPRES to get started. To download the app, go to the Apple App Store or Google Play store on your mobile device and search for “myPRES.” With telehealth visits, you can see and talk to a provider from the comfort of your own home. All you need is a phone, tablet, or computer with internet access. The benefits of telehealth visits There are many reasons to use virtual medical visits, such as: • Reduced exposure to certain diseases • Connect from your home or office • Easier to coordinate with children and/or pets • Easier access to specialists who live far away from you Of course, telehealth visits aren’t the answer for every medical issue. In some cases it’s best to see a healthcare Is a telehealth visit right for you? provider in person, so you can get a physical exam and any tests you might need. Presbyterian Health Plan gives you telehealth options Presbyterian offers Virtual Primary Care that lets you establish care and build a real relationship with a provider online. You can see an online provider from home or anywhere else in New Mexico, making it easier to get the care you need. With Virtual Primary Care, you can be seen for: • Preventive care • Chronic care management • Medication management • Prescription orders and refills • Lab and radiology orders • Referrals to specialists and in-person primary care when needed In addition to Virtual Primary Care, you may be able to use telehealth for urgent care Video Visits, specialty care, and behavioral health video appointments. How to get started Visit www.phs.org/getcare to learn more and schedule a visit. Sources: Centers for Disease Control and Prevention; Telehealth.HHS.gov Three simple steps to go paperless 1. Scan the QR code or visit www.phs.org/myPRES to log in to your myPRES MemberConnect account. 2. Go to “My Account” in the drop-down menu under your name. 3. Select “Communication Preferences” and answer each question. It’s that easy! Act today to experience all the benefits of going paperless.

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