Presbyterian | Your Story | Turquoise Care | Spring 2025

www.phs.org/Medicaid 11 Keep these numbers handy The Presbyterian Customer Service Center (PCSC) is available for members Monday through Friday, 8 a.m. to 6 p.m. Members can reach the PCSC at the following numbers: (505) 923-5200 or 1-888-977-2333, TTY: 711 Children in State Custody: (505) 923-8417 or 1-844-233-4887, TTY: 711 Navajo/Diné members: (505) 923-5157 or 1-888-806-8793, TTY: 711 Other important numbers PresRN: (505) 923-5677 or 1-888-730-2300, TTY: 711 Routine transportation (for nonemergency medical transportation): 1-855-774-7737 New Mexico Crisis and Access Line (for a behavioral health crisis): 1-855-662-7474 (1-855-NMCRISIS) 988 Suicide & Crisis Lifeline (available 24/7): 988 or 1-800-273-8255 Presbyterian Turquoise Care Ombudsman: Phone: (505) 923-5780 Email: ombudsman@phs.org Spring into wellness with NeuroFlow. Presbyterian Health Plan (PHP) offers NeuroFlow, a tool that connects you to health information, self-guided exercises, tailored resources, and support services. It is available at no cost, easy to use, and offered online or by mobile phone app to eligible PHP members. Here are some ways NeuroFlow can help you on your journey. Receive health content on topics such as healthy living, emotional well-being and mental health, recommended screenings, and more. Manage your overall health with personalized wellness journeys on topics such as: » Navigating mental health » Lifelong health and wellness » Women’s health » Pregnancy » Smoking cessation Track and monitor your progress and health patterns in focus areas like: » Mood » Sleep » Stress » Pain Achieve your goals and feel your best through daily tools and activities. Get started today — sign up for NeuroFlow! Use the QR code below to access NeuroFlow and sign up, or visit neuroflow.app.link/ PHP123. For help with signing up or technical questions, please email NeuroFlow at support@neuroflow.com, or call 1-855-296-7711. Take control of your health and well-being with NeuroFlow

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